Internal Audit: Consumer Banking - Vice President

This role is for an experienced audit professional to join the Consumer Banking Audit Team. Within our Internal Audit group, you will strengthen internal controls in branches and have visibility from upper management.

As a Senior Auditor in our Internal Audit – Branch Audit Team, you will plan and execute audit testing of operational processes that are executed within the Consumer Banking Branch environment, travel across the branch network performing individual Audits or targeted control reviews of in-branch activity, complete mystery shops of branch sales practices, and maintain relationships with key Consumer Banking, Branch and Controls stakeholders.

Internal Audit is an independent function at JPMorgan Chase that aims to enhance and protect the firm by providing risk-based and objective assurance, advice, and insight.  We work with every Line of Business and Corporate Function to assess the internal control processes that drive our global business — identifying areas of improvement to help safeguard the firm. Using cutting-edge audit technology, data, methodology and sound judgement, we bring a systematic and disciplined approach to evaluating and improving the effectiveness of governance, risk management and controls. We’re proud of our reputation for excellence, integrity and collaboration - our priorities of strong governance, transparency and strategic engagement, along with our people-first culture centered around diversity, equity, inclusion, teamwork, career progression and continuous learning, have helped us create a coveted workplace where everyone feels like they belong. Our global team is made up of more than 1,200 talented and passionate individuals in more than 20 countries around the world.

Job Responsibilities

• Perform independent testing of individual branches leveraging an established audit program through inquiry and observation of branch personnel evaluating procedural adherence, while also evaluating and assessing whether operational processes as executed effectively mitigate regulatory, reputational, customer and legal risk
• Identify opportunities and evaluate large data sets in order to identify areas of risk that may be present in the Consumer Branch operating environment
• Identify and finalize audit observations and use risk-based judgment to provide an overall opinion on the control environment while clearly communicating results to senior management in a persuasive manner so that leadership understands the associated risk resulting from the findings
• Lead a variety of audit activities (e.g., in-branch testing, cycle based process audits, change activities, issue validations, risk assessments), including planning, testing, risk and control evaluation, issue dimensioning and report drafting while ensuring audit activities are completed timely and within budget
• Proactively collaborate with other teams within Internal Audit, including Line of Business , Data Analytics, and Technology Audit teams
• Stay current with industry trends, regulatory developments and emerging risks to drive robust ongoing audit coverage and provide thought leadership
• Take ownership of self-development, including stretch assignments, to prepare for greater responsibilities and career growth, and engage in the various forms of Internal Audit and firm wide continued learning

Required qualifications, Capabilities, and Skills

• 7+ years of internal or external auditing experience, or relevant business experience (e.g. Compliance, Legal, Internal Controls)
• Ability to travel up to 50% in order to execute in-branch testing or targeted control reviews
• Bachelor's degree (or relevant financial services experience) required
• Ability to plan, lead and execute Audit testing independently
• Understand internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner
• Excellent verbal and written communication skills with the ability to present complex and sensitive issues to senior management in a clear and concise manner and establish credibility
• Analytical skills particularly in regard to evaluating large sets of data in addition to assessing the probability and impact of an internal control weakness and flexible to changing business priorities and ability to multitask in a constantly changing environment

Preferred qualifications, Capabilities, and Skills

• Professional certification (eg CIA, CISA, CAMS), or willingness to pursue Professional certification
• Understanding or experience within the financial service industry and with banking products and services