Senior Benefits Specialist

The Senior Benefits Specialist is responsible for managing benefits administration, ensuring compliance with relevant laws and regulations, and providing exceptional support to employees regarding their benefits and HR-related inquiries. The ideal candidate will bring substantial experience in benefits management, leave administration, and HR systems, with strong communication skills and a customer-focused approach. 

Responsibilities

• Provide guidance and support to employees regarding benefit enrollments, benefit issues, leave administration, HRIS inquiries, and employment verifications.
• Manage all aspects of benefits administration, including communication with vendors and carriers, as well as facilitating open enrollment processes.
• Research, resolve, and respond to employee benefit inquiries, ensuring timely and effective resolutions.
• Perform a variety of HR tasks related to compensation, benefits, leave, employee relations, performance management, safety, and training and development.
• Address employee relations matters, performance management issues, and other employee concerns, escalating complex or sensitive issues to the appropriate staff.
• Participate in employee disciplinary meetings, terminations, and investigations.
• Ensure compliance with federal, state, and local employment laws, regulations, and best practices; review policies and practices to maintain legal compliance.
• Administer FMLA, disability programs, and manage coordination between employees, vendors, state agencies, and payroll.
• Maintain and update employment records in the HRIS, including salary changes, titles, and status updates.
• Oversee onboarding and offboarding processes, including orientations and exit interviews.
• Ensure compliance with annual reporting requirements such as EEO-1 and OSHA.
• Maintain accurate and up-to-date employee records in both electronic and paper formats.
• Perform other duties as assigned.

• 3-5 years of HR Generalist experience with a focus on Benefits, Leave of Absence (LOA) administration, and HRIS management
• Bachelor’s degree in Human Resources or a related field, or equivalent relevant experience
• SHRM-CP certification is a plus
• Strong verbal and written communication skills
• Exceptional interpersonal, negotiation, and conflict resolution abilities
• Excellent organizational skills with high attention to detail
• Proven ability to manage time effectively and meet deadlines
• High-level customer service skills and a solutions-oriented approach
• Strong analytical and problem-solving abilities
• Self-motivated with the ability to work independently and take initiative
• Ability to prioritize tasks and delegate when appropriate
• Professionalism, integrity, and the ability to maintain confidentiality
• In-depth knowledge of employment-related laws and regulations
• Proficiency in Microsoft Office Suite and HRIS systems, experience with implementations, a plus

Hybrid Work Schedule

3 days a week in the office, 2 days' working from home

New York Pay Rate $70,000.00 - $80,000.00

We strive to hire and nurture amazing talent. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, and internal alignment.

Company Overview

Golden Touch is a family owned and operated wholesale apparel manufacturer with a mission to deliver trend focused products for nearly 50 years. We produce private label brands for large mass market retailers across the globe specializing in children’s, junior, missy and women’s apparel.

Diversity Vision Statement

We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers, and the communities in which we live and conduct business. We are an equal employment opportunity for minorities, females, protected veterans, and the disabled.

We are committed to providing equal opportunities in employment and treating our associates and applicants without discrimination based on their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.